FAQ's

FAQs Elanza Leather:

 

1. What materials are your bags made from?

Our handbags are crafted using premium leather and highquality hardware to ensure durability, comfort, and long-lasting elegance. Each piece is designed to maintain its shape and resist everyday wear.


2. How long does delivery take?

Delivery time depends on your location:

 4–8 business days


3. How can I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number and link to follow your package in real time.


4. What is your return policy?

We accept returns within 3 of delivery as long as the item is unused, undamaged, and in its original packaging.
For assistance, contact us at: (elanzaleather@gmail.com).


5. How do I care for my handbag?

  • Keep away from direct heat or moisture

  • Wipe with a soft, damp cloth to clean

  • Store in a dust bag when not in use
    Proper care helps your Elanza bag stay beautiful for years.


6. Are your bags suitable for daily use?

Absolutely. Our bags are designed with everyday functionality in mind — lightweight, spacious, and durable enough for work, travel, and daily errands.


7. How can I contact customer support?

You can reach us at:
📧 (elanzaleather@gmail.com)
📱 Instagram DM: @elanzaleather
We typically respond within 24–48 hours.